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⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Where did Sweet Cinema Go and how come I haven't received any Free Moves with the flying saucer in o
Where Did Sweet Cinema Go and how come I haven't received any Free Moves with the Flying Saucer in over 2 weeks? Has This been removed from everyone playing Candy Crush or is it just me????
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Haven't received the last few free items I've claimed from season pass?
Why are my free 15-30 min power ups not coming in when I claim them
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All stars disappear?!
I ascendancy changed my time because of work. After that I opened candy crush and the event was disappeared. WHAT TO DO?
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Syndicates playing the tournament in turns
How is king going to identify the syndicates running shifts and taking turns to play the all stars tournament in clear violation of the terms and conditions of the competition.. how will they know.
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Updating Profile
Hello team, having some issues updating my profile and name. I believe since I connected via iCloud, it won’t allow me to make any changes. Just wanted to be sure it does not disqualify me from All Stars. Also, seems like a couple people have an obscene amount of points even after playing for almost 20 hours straight.…
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How can it that i finish 2 with so match more finisht levels in all stars
How can it be? I lookt at progres on the leaderboard.. he had so mutch more points with less levels
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All Star
Hi, I am italian and the 2nd knockout isn't already started. I read it would have been active from 15:00 of 24 April, more than a day ago. Can you help me? Why I cannot still partecipate? I was third in the previous
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Sweet Cinema
why don’t I get it anymore?
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Level 5167
How do I pass the level..
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2024 Tournament
Hi, I came in first in my group of 20 on 4-24-2024. However it says I was knocked out? I thought all I have to do is make it to first place and I would move on to next round. Can someone let me know. Thank you.
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What happened to my reward for being in top 5% for the all stars tournament
I got a message that I was in the top 5% but there was no reward after I clicked on it. Plus I still believe that I didn’t play the final knockout round 1 was fair. Everyone was out side of the USA. The person in top 1 there numbers kept tripling every few hours. So they had to be getting some kind of rigging or something…
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Can't get in-app purchases
It says there is a connection issue. It doesn't appear to be on this end. I've updated, rebooted, logged out. NNothing is working!!! Help! I'm in the middle of the tournament :(
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Can you retrieve my final knockout entry?
i work hard so much for the tournament knockout but I reinstall the apps because something wrong with final round 2 it should be played yesterday but til now doesn’t on. Just reinstall the apps now i can see my progress games lately. Please help
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Score
I'm playing but when I pass the levei, It doesn't compute the points and It doesn't show where I am in the ranking.
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Why am I not getting gold bars I won
I played so many levels and earned the gold bars. The bars come up but are not put into play. This is not the first time. Don’t even want to play if I can’t get my gold bars to purchase saucers or lollipop s etc.
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I'm following the championship and in the team there are two robots with some kind of boot, I don't
I'm following the championship and in the team there are two robots with some kind of boot, I don't know how to explain it, but we're following them and it's humanly impossible for anyone to be able to pass in the way they are, we took several prints and I ask you to investigate these two profiles. They collect stars…
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If I qualified in round 1, because it doesn't allow me to compete in round 2!
If I qualified in round 1, because it doesn't allow me to compete in round 2!
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Please take an action to banning a player he is cheating the game
My name is Luisa I’m currently the player #8 from Canada, I want to inform you guys we are in the final knockout round 2/3 live events The first player playing by name Darth Vader/Germany confess by changing his/her name that he is cheating. Take a view by yourself, he increase the point so fast, is insane the way that he…
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Is this score possible?
Hello everyone, I’m in this group and the round started yesterday, but check this score out…is it real? And how ia it possible and so different for the other people?
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All Stars disappeard suddenly while playing
Hallo, The leaderboard just disappeard while i still was in de game, please help me i was getting on my opponent!